Privacy-Policy
1. Introduction
Welcome to African Coffee. We are committed to protecting your privacy and ensuring your personal data is handled in a safe and secure manner. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).
2. Data Controller
Company Name: African Coffee
Address: Torgasse 5, 8001, Zurich, Switzerland
Email: info@zimkaffe.com
3. Data We Collect
We may collect the following types of personal data:
Contact Information: Name, email address, phone number.
Order Information: Details of the products you purchase, delivery address.
Payment Information: Payment details processed by our payment service provider.
Usage Data: IP address, browser type, and information about how you interact with our website.
4. How We Use Your Data
We use your personal data for the following purposes:
To Process Orders: Fulfill and manage your orders.
To Communicate: Send order confirmations, updates, and promotional offers (if you have opted in).
To Improve Our Services: Analyze usage data to enhance your experience on our website.
To Comply with Legal Obligations: Meet legal requirements and regulations.
5. Legal Basis for Processing
Under GDPR, we process your data based on the following legal grounds:
Consent: When you consent to the processing of your data for specific purposes.
Contract: To fulfill a contract with you, such as processing orders.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: To pursue legitimate business interests, provided they do not override your rights and freedoms.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example, order data may be retained for a period of [insert period, e.g., 5 years] for legal and accounting purposes.
7. Your Rights
You have the following rights under GDPR:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct any inaccurate or incomplete data.
Right to Erasure: Request the deletion of your personal data under certain conditions.
Right to Restrict Processing: Limit the processing of your personal data.
Right to Data Portability: Obtain and reuse your personal data across different services.
Right to Object: Object to the processing of your personal data based on legitimate interests or direct marketing.
To exercise these rights, please contact us at info@africancoffee.ch
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
9. Third-Party Processors
We may share your data with third-party service providers who assist us in operating our website, processing payments, or delivering services. These third parties are contractually obligated to protect your data and only use it for the purposes we specify.
10. Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@africancoffee.ch
Address: Torgasse 5, 8001, Zurich, Switzerland